Frequently Asked Delivery Questions

Novelty Gifts Galore: Delivery, Payments & Returns

1. Do you ship worldwide?

Yes, we ship worldwide. To get a shipping quote and discount, please email: sales@novelty-gifts-galore.com

How quickly do you dispatch orders?

We aim to dispatch all orders within 72 hours. During busy periods, dispatch times may be longer. Please allow 7 to 10 business days for delivery. If your item is delayed, please get in touch with us immediately. A refund will be issued if the item is not delivered on time.

2. Can I track my order?

Some items include tracking, and a tracking number will be provided.

If your order does not include tracking, you will receive a notification when your item has been dispatched.

3. How do I know when my order has been dispatched?

When you place an order, you will receive an email confirmation.

If there is an issue with your order, our sales team will contact you.

Countries We Ship To

Europe A

🇬🇧 United Kingdom, 🇦🇹 Austria, 🇧🇪 Belgium, 🇨🇿 Czech Republic, 🇩🇰 Denmark, 🇫🇮 Finland, 🇫🇷 France, 🇩🇪 Germany, 🇮🇪 Ireland (Eire), 🇮🇹 Italy, 🇱🇺 Luxembourg, 🇳🇱 Netherlands (Holland), 🇲🇨 Monaco, 🇵🇱 Poland, 🇵🇹 Portugal, 🇪🇸 Spain, 🇸🇪 Sweden

Europe B

🇦🇩 Andorra, 🇦🇴 Azores, 🇧🇾 Belarus, 🇧🇬 Bulgaria, 🇭🇷 Croatia, 🇨🇾 Cyprus, 🇪🇪 Estonia, 🇬🇪 Georgia, 🇬🇮 Gibraltar, 🇬🇷 Greece, 🇭🇺 Hungary, 🇱🇻 Latvia, 🇱🇹 Lithuania, 🇲🇴 Madeira, 🇲🇹 Malta, 🇲🇩 Moldova, 🇲🇪 Montenegro, 🇳🇴 Norway, 🇷🇴 Romania, 🇷🇸 Serbia, 🇸🇰 Slovakia, 🇸🇮 Slovenia, 🇨🇭 Switzerland, 🇺🇦 Ukraine.

Islands, Australia & Far East

🇦🇺 Australia, 🇧🇦 Bosnia & Herzegovina, 🇨🇳 China, 🇬🇱 Greenland, 🇭🇰 Hong Kong, 🇮🇸 Iceland, 🇮🇳 India, 🇮🇩 Indonesia, 🇯🇵 Japan, 🇰🇷 Korea, Republic Of, 🇲🇴 Macau, 🇲🇾 Malaysia, 🇲🇽 Mexico, 🇳🇿 New Zealand, 🇵🇭 Philippines, 🇸🇬 Singapore, 🇪🇸 Balearic Islands (Spain), 🇪🇸 Canary Islands (Spain), 🇹🇼 Taiwan, 🇹🇭 Thailand, 🇹🇷 Turkey, 🇦🇪 United Arab Emirates, 🇻🇳 Vietnam.

USA & Canada

🇺🇸 United States, 🇨🇦 Canada.

Rest of the World

🇦🇫 Afghanistan, 🇩🇿 Algeria, 🇦🇷 Argentina, 🇦🇿 Azerbaijan, 🇧🇸 Bahamas, 🇧🇭 Bahrain, 🇧🇩 Bangladesh, 🇧🇧 Barbados, 🇧🇷 Brazil, 🇧🇳 Brunei Darussalam, 🇨🇱 Chile, 🇨🇴 Colombia, 🇨🇺 Cuba, 🇩🇴 Dominican Republic, 🇪🇬 Egypt, 🇫🇰 Falkland Islands (Malvinas), 🇬🇫 French Guiana, 🇵🇬 French Polynesia, 🇮🇱 Israel, 🇰🇿 Kazakhstan, 🇰🇬 Kyrgyzstan, 🇲🇻 Maldives, 🇲🇺 Mauritius, 🇵🇪 Peru, 🇵🇷 Puerto Rico, 🇶🇦 Qatar, 🇷🇪 Reunion, 🇸🇦 Saudi Arabia, 🇿🇦 South Africa, 🇪🇸 Ceuta y Melilla (North African Spanish Territories), 🇱🇰 Sri Lanka, 🇿🇼 Zimbabwe.

Delivery & Payment Information

Delivery & Payment Support

Support & Assistance

Welcome to the delivery and payment information page for Novelty Gifts Galore. Please review our delivery FAQs before placing your order. If you cannot find the information you’re looking for or have any questions, feel free to contact our customer service team at sales@novelty-gifts-galore.com

Returns & Refunds

Hassle-Free Returns & Refunds

  • To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. Returns are only available if the item is broken.
  • A return may be available if you are not satisfied with your purchase.
  • Return shipping costs must be covered by you.
  • To request a return, please email sales@novelty-gifts-galore.com or call us on 07919174385.
  • Refunds processing times:
    • PayPal: 3 to 5 business days.
    • Credit card: Up to 30 days, depending on your card provider.

 

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