Contact Us at Novelty Gifts Galore
We’re here to help! Choose your preferred way to reach us below.
Business Address: 54 Fernbank Avenue, Wembley, HA0 2TR, United Kingdom
How to Contact us at Novelty Gifts Galore
We’re here to help! Contact us with any questions and we will do our best to reply as soon as we can.
📦 Order enquiries:
When contacting our sales team, please have your order reference or product SKU ready — this helps us quickly locate your information in our system.
❓ Need help fast?
Before reaching out to our customer service team, you might find answers on our FAQ page or our Why Buy From Us page these cover everything from placing an order to handling damages.
🕒 Response times:
We’re available 24/7, but we aim to respond promptly between 8:30 a.m. and 6:00 p.m., or at the start of the next working day.
📞 How to contact us:
For help with placing an order, tracking, returns, or any general enquiries:
- ☎️ Tel: 07919 174385
- 📧 Email: sales@novelty-gifts-galore.com
Contact Us
Have questions? We’re here to help you anytime, just ask.
ADDRESS
Novelty Gifts Galore
54 Fernbank Avenue
Wembley, HA0 2TR
United Kingdom
phone
07919 174385
Opening Hours
Monday to Sunday: Open 24 Hours
Replies during: 8:30 a.m. – 6 p.m. (Mon – Fri)
Email us anytime at
sales@novelty-gifts-galore.com
Ask a question
Frequently Asked Questions
Please read our FAQ before sending us a message.
1. What delivery options do you offer?
We currently provide reliable home delivery across the UK. Orders are typically shipped within 2-3 business days.
2. How can I track my order?
Once your order is dispatched, you’ll receive a confirmation email with a tracking number and a link to monitor your delivery.
3. Can I change or cancel my order?
Please contact us as soon as possible if you wish to change or cancel your order. We’ll do our best to accommodate your request before the item ships.
4. What should I do if my order hasn’t arrived?
If your order is delayed or missing, please get in touch with us via the contact form or email. We’ll investigate and update you promptly.
5. What is your refund policy?
If an item is out of stock or you’re unsatisfied with your purchase, contact us within 14 days for a full refund or exchange.
6. How can I contact customer support?
You can reach us anytime by email at Sales@novelty-gifts-galore.com or by using the contact form below. We aim to respond within 24 hours.
7. Do you offer international shipping?
Currently, we only ship within the UK. For international shipping inquiries, please contact us at Sales@novelty-gifts-galore.com.
Our Service Options
We aim to make your shopping experience as smooth as possible. Here’s how we deliver: 🚚 Delivery – Fast and reliable shipping straight to your door.
If you have any questions about delivery times or special requests, feel free to contact us via Messenger or WhatsApp below.
How to Contact us at Novelty Gifts Galore
Send us a private message via Facebook Messenger. We aim to reply promptly between 8:30 am and 6 pm, or by the start of the next working day.
Send us a private message via WhatsApp Messenger. We aim to reply promptly between 8:30 am and 6 pm, or by the start of the next working day.
📞 Contact & Support – We’re Happy to Assist!
💬 Reach out for support, and let’s make your experience amazing.
Watch this quick walkthrough video to become fully familiar with how to contact our support team easily and navigate through our website’s helpful tools.
Find answers quickly using the FAQ section. This guide is designed to make your experience smooth and hassle-free every step of the way.
⚠️ If the video doesn’t load, please disable any ad blockers and refresh the page.
